SHIPPING POLICY

Last refreshed: 01 February 2023

We have placed a ton of spotlight on ensuring the things get conveyed to our clients as fast as could be expected.

Kindly note: Handling and production time are not included in estimated ship times!

All products will go through a production process, so there will be a Handling Time associated with them. This time includes transit time.

Assessed Boat TIMELINES*

Delivering ON US

Dealing with time: 1 – 2 Work days (Monday to Friday)

Travel time: 3 to 7 business days (Monday through Friday)

What is the shipping cost?

We offer Flat Rate shipping, which is only available to US customers: $5 per order: How can I see where my order is?

We will send you an email with the relevant information once your order is shipped. The tracking information will be available within one to two business days.

PACKAGE DISPLAYED:

We aim to deliver all packages within the quoted time frame and have formed partnerships with all of our carriers. If it’s not too much trouble, note we won’t be considered answerable for defers in bundles that might happen because of climate, erroneous location data or transporter related issues that are beyond our control. When it comes to reshipments, claims, or lost packages, we will do our best to resolve every issue for all of our customers.

We will process a reshipment of the order in the event that a package has been misplaced, lost, or we are unable to verify delivery using tracking information. Packages that show that they were delivered by the carrier have been investigated and will not be eligible for a refund until the issue is resolved. Should your bundle not appear, or show up harmed, if it’s not too much trouble, get in touch with us at: Include your order number and send it to contact@stellarsartorial.com.

Taxes, duties, and customs:

The customer is responsible for paying any import fees, customs taxes, or duties. The final delivery of the package to your country or destination is not covered by us in any way. Please be aware that the amounts of these fees cannot be predicted because they vary according to country laws and policies. A refund will not be given if a package is returned because the paid taxes and customs fees were not accepted.

For any inquiries and requests if it’s not too much trouble, reach us:

 

  • Address:
    245 Park Avenue, New York, NY 10167,USA
  • Time Support:
    Mon – Fri: 9:00 am – 5:00 pm, Sat-Sun: 9:30 am – 4:00 pm , GMT -8
  • Email: contact@stellarsartorial.com
  • Phone: +1 448-400-9360